Operational Intelligence

Process mining, dispatch conformance, and prescriptive optimization

For: Operations Director · Continuous Improvement Manager · Energy Manager · Process Engineer

The challenge

Energy operations generate thousands of events daily — dispatch commands, equipment state changes, operator interventions, tariff transitions, alarm responses — but these events are logged across disconnected systems with no unified view of what actually happened versus what should have happened. An operator overrides an automated dispatch because "it didn't look right." A shift handover introduces a 45-minute gap in optimized scheduling. A process variant runs 12% less efficiently but nobody notices because the KPIs are aggregated at the facility level. The gap between designed operation and actual operation is where energy waste, compliance risk, and margin erosion hide — and traditional monitoring tools cannot see it because they measure outcomes, not processes.

Meridia modules that help

How it works

  1. 1

    Reconstruct your operational processes

    Ingest event logs from SCADA, BMS, dispatch systems, and operator consoles. Apply process mining algorithms to automatically discover the actual sequence of operations — not the designed sequence, but what really happens on the ground. Visualize process flows, branching points, and variant distributions.

  2. 2

    Measure conformance gaps

    Compare discovered process variants against the intended operating procedures and dispatch schedules. Identify where and how often actual operations deviate — operator overrides, timing mismatches, skipped steps, unauthorized process changes. Score every deviation in kWh wasted and cost incurred.

  3. 3

    Quantify the value at stake

    Calculate the energy cost, carbon impact, and compliance risk of each process deviation. Rank deviations by financial materiality to focus improvement efforts where they matter most. Surface the shift patterns, equipment sequences, and operator behaviors that drive the largest gaps.

  4. 4

    Close the loop with prescriptive actions

    Generate real-time prescriptive recommendations pushed to operators when a deviation is detected — before the waste accumulates. Track whether recommendations are followed and measure the before/after impact. Feed conformance data into compliance reporting to demonstrate continuous improvement.

See the gap between designed and actual operations